Fan Backlash Over Mercy’s New Overwatch 2 Skin

Overwatch 2, the highly anticipated sequel to the popular hero shooter game, has recently kicked off its eighth season. Along with the start of the new season, Blizzard, the game’s developer, unveiled a range of new skins, events, and even introduced a new tank hero named Mauga. However, amidst the excitement, there has been a significant amount of fan backlash surrounding one particular cosmetic item: Mercy’s Year of the Dragon event skin. In this article, we will explore the reasons behind the controversy and delve into the concerns raised by the Overwatch community.

Overwatch’s History of Cultural Appropriation

To understand the fan reaction to Mercy’s new skin, it’s crucial to acknowledge Overwatch’s history of cultural appropriation. The game has faced longstanding criticism for its decision to depict characters wearing clothing and accessories from cultures that are not their own. Mei, a Chinese character, drew controversy when she was given cornrows, a hairstyle traditionally worn by Black individuals. Similarly, Pharah received skins inspired by Native American dress, prompting Blizzard to confirm her mixed Egyptian/Native American heritage after receiving feedback from fans. These incidents, although isolated, highlighted a recurring issue within the game.

Mercy’s Cultural Misrepresentations

Mercy, the angelic healer from Switzerland, has been a part of Overwatch since its launch. However, she has repeatedly been depicted in cultural wear associated with Asian countries, despite being a white character. In the Year of the Dragon event skin, Mercy’s outfit is based on the kinnari, a Hindu and Buddhist mythical figure that is half-bird and half-human. The design is reminiscent of the kinnari as depicted in Thai culture, such as the statues seen at The Grand Palace in Bangkok. This choice felt particularly odd given that Overwatch 2 introduced Lifeweaver, a Thai hero, in the same season.

The Impact on Lifeweaver and Asian Representation

Overwatch has always aimed to be a cultural showcase, with its diverse cast of heroes representing various countries, cultures, and identities. However, the decision to prioritize Mercy, a white character, over Lifeweaver, a hero from the culture being depicted, has disappointed many fans. Lifeweaver, as a Support main, has been eagerly anticipated by players, and the lack of attention given to him in terms of skins and representation feels like a missed opportunity. Fans have expressed their frustration, feeling that Lifeweaver and his culture have been overlooked and done a disservice.

Addressing the Backlash

Blizzard’s decision to give Mercy yet another culturally themed skin has raised eyebrows and led to questions about the prioritization of certain heroes. The fan backlash has been vocal, with many calling for a reevaluation of the design choices and a greater focus on providing meaningful representation for the game’s Asian cast. While it’s important to note that this is just the first skin revealed for the Lunar New Year event, fans are eagerly awaiting further announcements to see if other heroes, particularly Lifeweaver, will receive their own culturally appropriate skins.

The Role of Popular Demand and Profitability

One argument raised in response to the controversy is that Mercy’s selection for the Thai-themed skin is driven by popularity and profitability. As a well-liked character, Mercy’s skins tend to sell well, and Blizzard may be prioritizing her due to the high demand. This approach, while understandable from a business standpoint, can lead to the neglect of other heroes who may not have the same level of popularity but still deserve representation. The direct link between popularity and profit has become more evident with the game’s shift towards monetization, causing concern among players.

The Desire for Equal Treatment

Another point of contention raised by fans is the lack of equal treatment when it comes to skin releases. Some players have noted that certain heroes, such as Lucio, have received fewer skins compared to others. While Mercy has now received multiple Asian-themed skins, heroes like Lifeweaver, Mei, or Symmetra, who may be better suited for these designs, have been overlooked. This discrepancy in skin distribution has left fans questioning Blizzard’s decision-making process and the fairness of skin releases.

The Design Choices and Visual Similarities

Critics of Mercy’s Thai-themed skin point out that it visually resembles her previous Asian-inspired skins, such as the Miko and Zhuge skins. The similarities in design and theme make the new skin feel unnecessary and repetitive, especially when there are other heroes who could have better suited the concept. Suggestions have been made for Mei or Symmetra, both of whom have cultural connections that align more closely with the Thai theme. By diversifying the distribution of culturally themed skins, Blizzard could appease fans and ensure a more inclusive representation of different heroes.

Early Backlash and Speculation

It is important to note that the backlash surrounding Mercy’s skin is based on the initial release of information. As some fans have pointed out, it is premature to assume that Mercy is the only hero receiving a Lunar New Year skin. Blizzard has only revealed a single skin thus far, and there may be plans to introduce additional skins for other heroes, including Lifeweaver. Speculation about upcoming releases should be approached with caution, as the full scope of the Lunar New Year event has yet to be unveiled.

The Role of Precedence and Development Timelines

One argument put forth by Blizzard is that Mercy’s Thai-themed skin predates the development of Lifeweaver. According to a tweet from a member of the art team, the design for Mercy’s skin was created before Lifeweaver’s hero concept was even finalized. While this explanation sheds light on the decision-making process, it does not fully address the concerns raised by fans. The frustration stems from a perceived hierarchy of heroes and a desire to see more attention given to underrepresented cultures within the game.

The Power of Fan Art and Creativity

Despite the controversy surrounding Mercy’s skin, the backlash has also sparked a wave of fan art and creative reinterpretations. Artists within the Overwatch community have taken it upon themselves to reimagine Lifeweaver with the Thai-themed skin, showcasing the potential representation that could have been. These fan creations highlight the fans’ love for the character and their desire to see him receive the attention and recognition he deserves. The power of fan art in shaping the narrative and influencing future design choices should not be underestimated.

The Future of Overwatch’s Cultural Representation

As Overwatch 2 continues to evolve and grow, it is essential for Blizzard to reflect on the concerns raised by the community regarding cultural representation. The game’s diverse cast of heroes provides an opportunity to showcase a wide range of cultures and identities, but it is crucial to do so in a respectful and accurate manner. By listening to fan feedback and prioritizing the representation of underrepresented cultures, Blizzard can create a more inclusive and authentic gaming experience for all players.


The fan backlash over Mercy’s new Thai-themed skin in Overwatch 2 highlights the importance of cultural representation within the game. The controversy surrounding the choice to give a white character a culturally significant skin before a hero from the same culture has sparked a broader conversation about equal treatment, representation, and the impact of popularity on design choices. As the game continues to evolve, it is crucial for Blizzard to consider the concerns and feedback of its passionate fan base in order to create a more inclusive and respectful gaming experience. By doing so, Overwatch 2 can continue to be a cultural showcase that celebrates diversity and fosters a sense of belonging for all players.


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